Operational excellence: How purpose and technology can power performance
McKinsey Talks Operations
How to Get Started in Operational Excellence
How do you get started? What's normally the biggest issue that companies need to start with and then what's the sequence here to really get going. Talk to them until you've kind of seen fit, felt, tasted and touched it. It doesn't quite have the same meaning as reading about it or even us talking about it today. And so you see one example is plating in an area that plating would have never existed before.
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