The danger of being confidently wrong

Today’s conversation is an invitation to recover a lost technology—the discipline of real understanding. We explore why our confidence in “getting” other people is often the very thing blocking connection, and how a more humble, rigorous form of empathy can change the quality of our relationships, our leadership, and even our society. This episode is about becoming less wrong—on purpose—and discovering why listening may be the most essential skill we’ve underestimated.

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The War for Kindness by Jamil Zaki

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