3min chapter

The Hustle Daily Show cover image

Is it just fine to cut the line?

The Hustle Daily Show

CHAPTER

Exploring Risks and Trends in Line-Cutting VIP Programs

Exploring the negative effects on customer relations and societal division when brands implement VIP programs that allow certain customers to cut lines. Drawing parallels from personal experiences in airport security lines and ski resorts, the chapter discusses the increasing prevalence of VIP treatment subscription services in various industries.

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