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Why Edelman thinks "Trust" should be the ultimate metric

On Strategy Showcase

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Introduction

OnStrategy Showcase's first show of the year is built off of a couple of things. Ferguson worked for Ford Motor Company here in the US working on the Ford Motor Company brand and there was a CMO who talked about trust as being what he labeled as the trust mark. As a strategist I was sort of intrigued by this and his objective had always been he wanted to he wanted to build trust in the brand.

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