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Episode 229: Referrals, Upgrades & Terminations with MFF Sales Director, Em Strasfeld

Gym Business - Business for Unicorns Podcast

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How to Ask for a First Class

When are the times you think are best to ask, make your referral ask? Yeah, so we ask anytime it's somebody's first visit. And then also I love to not ask a yes or no question at the end. We allow you to bring an extra friend. Who do you want your support, support person to be and framing it as a real benefit to them? There's people who are so nervous they can come with a friend,. It really helps their anxiety about showing up for the first time.

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