Recruiting vs. running an estate agency

What does it really mean when agents say they’ve “capped” or hit “icon status”? In this episode, we chat with top UK estate agent Sam Cerrone to unpack these buzzwords and why they matter. Sam shares her journey from not knowing what “capping” meant to achieving it multiple times, revealing how it works within the eXp model and what it truly takes to build success in today’s property market.