
EP 136 | Scott Singerman - Inside Mixpanel’s retention driving partnerships programs.
CHURN FM
00:00
Cannibalizing on Boardings?
Do you see like the services on being cannibalized at all? Or do you just see like there was no way the team could have scaled this fars to this many people, and as a result, it's bringing new business? Or like heny concerns internally around, like cannibalism happening with the partner programme and your professional services on? I think more of the latter were, we always knew we didn't have the coverage to be mixed down. We never really had the customer coverage that we wanted to in the post because we just didn't have enough resources. But i will say that when you have partners that are your sortof your primary vehicle for delivering on boarding, it can change
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