The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 673: How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider's CEO and CMO

The Official SaaStr Podcast: SaaS | Founders | Investors

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How to Gameify Your Customer Referral Programs

There's a lack of loyalty programs in most SaaS organizations. We're asking a lot from our customers, so we can reward them with a point system. Game changing practice for the referral program is actually tired, incensed incentives based on the number and quality of the referrals. It doesn't have to be like one size fits all. With leaderboards, badges or point systems, you can actually run like a much more fun referral programs that you can reward them in a much more intelligent way.

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