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How Careem beat Uber in Pakistan - Junaid Iqbal - Founding MD Careem - #TPE 226

The Pakistan Experience

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Navigating Safety and Success in Ride-Hailing

This chapter examines the challenges faced by a ride-sharing company in ensuring passenger safety amid growth and incidents of harassment. It discusses the implementation of technology like panic buttons, thorough background checks, and fostering positive driver and passenger interactions through a tiered rating system. Additionally, it reflects on the evolving driver incentives and the socioeconomic impact of ride-hailing services, particularly in Pakistan.

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