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Top Tips: Steps to Effective Listening in Negotiations. Highlight Reel

Negotiate Anything

00:00

Listening Isn't Just the Lack of Talking

Kwame: I think about these conversations just in everyday social interactions as practice for the conversations that matter. When your mother brought up the royal wedding, she was not fact checking your knowledge of the wedding. She was trying to connect with you about Guyanese pride,. So you like, oh, the wedding, right? Totally get you. And it wasn't about the exchange of information. It was about having a moment with your mother and her son. We're responsible for the impact of the messages that we're sending to one another.

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