The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 716: The Future of Customer Success in 2024: Insights and Predictions from Gainsight CEO Nick Mehta and SaaStr CEO and Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

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The Importance of Change Management and Human Assistance in Software Deployment

The speakers discuss the need for human assistance in deploying software and caution against over-relying on digital solutions. They emphasize the significance of change management for successful product deployment.

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