The Science of Scaling cover image

Create a Billion Dollar Sales Culture w/ Greg Holmes (CRO, Zoom)

The Science of Scaling

CHAPTER

Building a Customer-Centric Sales Team

This chapter explores the foundational strategies employed in the early stages of team formation at a tech company, particularly Zoom. It emphasizes the significance of understanding user behavior, prioritizing customer success, and fostering collaboration between engineering and sales teams. The discussion includes insights on cultivating a diverse skill set among team members to enhance company growth and create authentic relationships with customers.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode