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Create a Billion Dollar Sales Culture w/ Greg Holmes (CRO, Zoom)

The Science of Scaling

CHAPTER

Building a Customer-Centric Sales Team

This chapter explores the foundational strategies employed in the early stages of team formation at a tech company, particularly Zoom. It emphasizes the significance of understanding user behavior, prioritizing customer success, and fostering collaboration between engineering and sales teams. The discussion includes insights on cultivating a diverse skill set among team members to enhance company growth and create authentic relationships with customers.

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