On Point with Meghna Chakrabarti cover image

Will “surveillance pricing” help or harm consumers?

On Point with Meghna Chakrabarti

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The Evolution of Personalized Pricing

This chapter examines personalized and surveillance pricing, tracing its historical foundations in markets like credit and insurance. It critiques modern pricing strategies that prioritize profit over fairness, illustrating the implications of differential pricing through examples such as ride-hailing apps and the infamous Coca-Cola vending machine incident. The discussion raises important questions about pricing transparency and the erosion of a uniform pricing model in the digital age.

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