
Will “surveillance pricing” help or harm consumers?
On Point | Podcast
00:00
The Evolution of Personalized Pricing
This chapter examines personalized and surveillance pricing, tracing its historical foundations in markets like credit and insurance. It critiques modern pricing strategies that prioritize profit over fairness, illustrating the implications of differential pricing through examples such as ride-hailing apps and the infamous Coca-Cola vending machine incident. The discussion raises important questions about pricing transparency and the erosion of a uniform pricing model in the digital age.
Transcript
Play full episode