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5 Lessons in Negotiation from an FBI Hostage Negotiator

My First Million

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Mastering High-Stakes Negotiation

This chapter explores the principles of high-stakes negotiation, emphasizing tactical empathy and rapport-building from crisis hotline experiences. It recounts a tense hostage situation during a bank robbery, showcasing collaboration between law enforcement teams and the strategic management of conversations to gain leverage. The chapter highlights the impact of authenticity and communication skills in effectively resolving conflicts and achieving successful outcomes.

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