Where Do You Think We Should Go From Here?

When you say to somebody, where do you think we should go from here? Usually they're in a state of shock. What comes out is the truth at the beginning of your process, versus guessing at the end what happened. And that the magicis when you can shift your mind set and focus on what their issues are and care about them. When you slow things down, when you create space, that sends the message that you're willing to listen.