Strategies for Building an Exceptional Workplace Culture and Customer Experience
The Home Service Expert Podcast
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Building Strong Relationships Through Thoughtful Gestures
The chapter explores the impact of personalized gifts and gestures on building connections with employees and customers. It discusses strategies like giving gifts with personal names rather than logos, emphasizing the value of meaningful connections. The conversation extends to innovative methods like book clubs, gamification, and sending heartfelt video messages to team members, highlighting the importance of small but genuine actions in fostering strong relationships.
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