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13min chapter
Intro to Product Thinking: Building Human-Centric Tools • Flavia Naezer & Julian Wood
GOTO - The Brightest Minds in Tech
User-Centric Development in Software
This chapter emphasizes the critical role of understanding end users in software development, particularly for internal developer platforms. It advocates for a product-centric mindset that prioritizes user feedback and engagement, guiding teams to conduct thorough research before the coding process begins. Additionally, it explores the double diamond model for discovery, highlighting the necessity of balancing stakeholder demands with genuine user needs to enhance product quality.
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