S3 E6: How Brian Scudamore Built a Customer Service Empire With People At Its Heart
Franchise Empires
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The History of 1-800 Got Junk
1-800 Got Junk started in a McDonald's drive through of all places. It was really just to pay for my tuition and so it did that very quickly. Ironically I was learning way more about business running a business than I was studying in school. My dad thought it was a terrible idea but he's certainly on site today.
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