Do Not Call Us Right Now. We Got Your Back. We're Going to Hate It

Airlines in general did a very nice job of the two things you specifically recommended. Just allow them to feel like they've been heard and that they're appreciated. I see you. I understand your circumstance. I want to meet you there. Let's talk about what we can do. You have months to figure it out. And so what nowaday need to do is make a little spread sheet to say, you know, all the flights i cancelled in a little open credit because they're spread across various apts and web sites. But they did both of those things really, really well.