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Matt Young - Using Customer Feedback to Make Better Decisions
Brave UX with Brendan Jarvis 🇺🇦
The Importance of Engineering in the Product Team
Most engineers are introverts and don't really want to talk to customers, they're a little bit afraid of it. It makes sense that engineers should be part of the product team in the same way that like salespeople and support people should also be part ofThe product team. They're getting a unique customer perspective that is really important for the product team to understand.
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