2min chapter

That's What I Call Marketing cover image

S2, Ep3: Jenni Romaniuk On Her New Book, Better Brand Health

That's What I Call Marketing

CHAPTER

How Do You Get Started With Service Quality?

I mean, we forget we've learnt this over time. To think about it, it's a knot innate. We all taught this, we repetition stuff. And that's the way we learn. So going back to the litany of happy accidents that Jenny has had in her life that lead to where she is. Went away, read everything on it, and it brought me two tears. I'm looking forward to the next couple of weeks of you going through the alphabet and giving us kind of insight into the book. But what was the purpose and the reason behind writing the book? Was it from a place of we're not doing this right at the moment? We're not looking at

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode