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165: Chris Voss | Negotiate as If Your Life Depended on It

The Jordan Harbinger Show

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Business Negotiation

As soon as the other side feels listened to, why get mad? And a hostage negotiator starts listening right away. We calm people down real fast. The first is voice. I mean a f m d j voicem d j voice. Before i finish the sentence, if you can see me, if you could hear me, my tone of voice gone in and hit something in your brain called miro nurans. Chemicals are being dumped into your brain and into your system that slow you down before i've even finished the sentence. That's how that happens. It works even with like psychopath sociopath typoxs who don't maybe everybody's got mera or erons.

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