The Everyday Nature of Negotiation and the Importance of Details

Jake and Damian re-wind the clock to when they spoke to FBI negotiator Chris Voss.

In this discussion Chris explains how techniques used in kidnapping negotiations can be used in our everyday lives. Jake shares how Chris’ teachings from this episode helped him to communicate with his wife, children, colleagues and even himself.

They reflect on some of the key missions in Chris’ career and how you can become an expert communicator.

Listen to the full episode with Chris here: https://pod.fo/e/d5dfb

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