Understanding Nonverbal Cues in Building Trust

This chapter delves into the significance of nonverbal cues, particularly from the lower body, in shaping perceptions of trust and approachability. It also examines the effects of virtual communication on self-image and listening skills, backed by a study on the honesty conveyed through foot positioning.

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In today’s episode, we discuss the science of nonverbal communication and trust with Dr. Abbie Maroño, a leading expert in social influence, trust-building, and body language analysis. As a PhD researcher and international consultant, Abbie specializes in uncovering the hidden cues that shape human interaction, from boardrooms to high-stakes negotiations.

Join us as we explore the science of trust and influence with Dr. Abbie Maroño as she reveals the nonverbal signals that shape first impressions and long-term relationships. How does your body language impact your credibility before you even speak? Why do we judge trustworthiness in just 33 milliseconds? And what are the hidden mistakes that sabotage cooperation and leadership?

What to Listen For

Introduction – 00:00:00

Why do we misunderstand trust, and what’s the key to building it effortlessly?
What subconscious cues determine whether someone perceives us as safe or threatening?
How can a single inconsistent action undo months of trust-building?

Why Trust Is More Powerful Than Competition – 00:10:38

Why is the “dog-eat-dog” mentality a myth, and how does trust actually lead to greater success?
Why do leaders who prioritize cooperation outperform those who rely on control and manipulation?

Body Language Secrets for Influence – 00:17:49

What hidden lower-body cues reveal your true emotions—and why do they matter more than facial expressions?
Why do open postures and head tilts make you instantly more likable and approachable?
How can you use small, subconscious movements to project confidence in high-stakes situations?

Nonverbal Communication in the Digital Age – 00:26:47

Why does Zoom and video conferencing disrupt our natural communication instincts?
How can lighting, posture, and framing drastically improve your virtual presence?
What common virtual meeting mistakes make people appear less trustworthy and more rigid?

The #1 Mistake That Destroys Trust – 00:38:49

Why saying “I’m sorry” incorrectly actually damages relationships further.
What’s the right way to use eye contact to establish authority without making people uncomfortable?

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