6min chapter

How did it make sense? cover image

Ep.4 - Abhijith Balakrishnan. Crimes of Obedience: Well-meaning auditors in dysfunctional systems

How did it make sense?

CHAPTER

Shifting Perspectives: Understanding Systems Over Individuals

This chapter explores the critical need to transition from judgment to understanding in organizational contexts, revealing how deep-seated beliefs hinder progress. It offers practical exercises for leaders to confront cognitive dissonance and suggests valuable resources to foster trust and enhance systems thinking.

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