HOW TO WIN FRIENDS & INFLUENCE PEOPLE (DALE CARNEGIE) - Listening books
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Remembering Names and Building Relationships
This chapter discusses the importance of remembering names and making people feel important. It shares anecdotes about how using someone's name can lead to positive feedback, customer satisfaction, and loyalty. The chapter also emphasizes the significance of remembering names in interpersonal interactions and highlights historical examples of individuals supporting artists and libraries to ensure their names are remembered.
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