Building Relationships and Gaining Support

The speaker discusses the importance of building relationships with key individuals, such as their boss, supervisor, and executive pastor, in order to educate them about the audio department's work. They emphasize the need for someone to represent their plans and vision in meetings, even if they are not tech-savvy. The chapter also highlights the value of building trust, casting vision, and being a good steward of equipment in order to gain approval for upgrades.

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