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60: Using AI to Drive Organizational Change with Sara Flowers

Using AI at Work

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AI-Driven Organizational Transformation

This chapter delves into the evolution of AI in organizational change, featuring personal insights from a speaker with a diverse background in technology and education. It highlights the practical applications of AI tools in various departments, particularly in marketing and customer service, and underscores the importance of a human-first approach during implementation. The discussion further illustrates successful case studies where AI significantly improved operational efficiency and employee performance.

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