I've never in 22 years gone into a company and said, these people don't know their business well. That's right. They always have more than enough intelligence to be wildly successful. It's the human element, which is not soft. And it's performance. And my performance. People's enjoyment of their jobs.
In this first episode, Pat and Cody discuss why the smartest companies don’t always win. He presents organizational health as the greatest competitive advantage in business and takes us back to his first job to discuss where it all started.