
Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How to Treat Your Employees Like a Person
The more you invest in treating your team, the way that you would hope to treat your patients, they're going to give you more. There are lots of organizations doing really cutting-edge stuff. For example, there's an organization, a senior living organization called Silverado, that they have a policy on bringing your kids to work. That's great. And think about that. Oh my gosh, my employer, I don't have to worry about child care. No, it's not, just bring your kids in and they run rampant. But it's a benefit that they are allowing some employees to utilize.
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