8min chapter

Future Proof cover image

Behavioural science in practice: Unlocking the magic

Future Proof

CHAPTER

The Misconception of Single Nudges

This chapter discusses the misconception that behavioral problems can be solved by a single nudge and emphasizes the need for a more complex set of interventions. It also shares a case study of how changing the first cancellation question for Adobe resulted in an 8% increase in retention.

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