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9. Finding the Most Painful Problem in a Market

The Bootstrapped Founder

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How to Communicate With Your Customers Directly

We talked to our customers and we asked them to be part of this kind of exploration stage of this additional product. We would release ata version of our nsoler to them, and then we would just call them up. It was a big tribe of teachers that were all interconnected. And they all had the same ideas of what ony teaching could be. The kind of social bonding that happens is really fun.

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