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Find full show notes and links at: https://www.gocamp.pro/campcode/nine-sentences
Here are 9 things that we want your staff to say!
Nine sentences! You know…the ones that make for better experiences for both our campers and our staff. Listen in today!
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Best Practice for Leadership Training
From Kate
In today’s episode we focused on the nine things we want our staff to say. What about the sentences we don’t want our staff to say? As a part of your summer training, front load both the things you want and don’t want your staff to say! We’ve prepped you with a short list that comes to mind:
- “I don’t have time for that!” - We want our staff to remember to make time for things. Be it helping a colleague or supporting a child, it is our role to find ways to support each other.
- “That’s not my job!” - Camp is all about community and communities come together to help out when and where is needed!
- “Calm Down/Your Okay” - This dismisses someones feelings and as camp leaders, we need to demonstrate empathy with our campers.
- “That’s so cute / you're so cute” - This can show that you are fantasizing on or about someone and the way they look. We 100% support the idea of sharing compliments and recommend we focus on things that can help construe confidence in our campers.
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UltraCamp
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