Rachel Hepworth, Head of Growth Marketing at Slack
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Exploring Book Influence, Onboarding Experiences, and Marketing Mistakes in Startups
Exploring the impact of a book on storytelling in marketing, the onboarding processes of products, and the role of emerging messaging platforms in customer interactions. It also addresses the essentiality of clear hypotheses and learning from experiments in growth marketing strategies.
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