EP 141 | Ryan Glasgow (Sprig) - Why churn and retention always comes back to your user onboarding experience and how to improve it
CHURN FM
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I Think It's a Good Idea to Add Friction to Onboarding
There's two aspects, sir tha, i think i've seen from the podcastes onen. The biggest indicator they found when it came to turner attention was the amount of time people spent in their first session with a product. I think for a segment they require multi player. There is no single player possibility. And so i can certainly see how they need to set up that multi player situation for success. But generally you want to look for that causo metric, and something that maybe is less correlativend is more that driver around fuature.
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