In many of the new features that we put out into the world, we want people to feel surprised or joy or an emotion like that. When people feel that way, they go, oh my God, what was that? And they start telling their friends and family about it. So there's one example on the consumer side. I've never built traditional enterprise software selling to CIOs,. et cetera. But I can imagine maybe someone in the IT department of a large enterprise wanting to feel smart or wants to feel ahead of the curve Or wants to feel secure and ease at what they're doing.
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Josh Miller is the CEO and co-founder of The Browser Company, where he helped build Arc, my go-to web browser. In today’s episode, we get an inside look at the unique structure and values of The Browser Company and how their company culture has helped them land some of the best talent in tech. Josh shares ways that his company embraces experimentation, including their “optimizing for feelings” approach to building, and explains why extreme transparency is at the forefront of everything they do.