AI's impact on staffing and human roles

Sanjay says AI reduces repetitive tasks while dealers retain humans for high-touch sales and relationship building.

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Today I’m joined by Sanjay Varnwal, Co-Founder & CEO at Spyne.ai.

In part 2 of our Pre NADA AI Spotlight series we break down how AI is actually being deployed inside dealerships today—from faster merchandising to smarter lead handling—and where it’s delivering real ROI versus hype.

Sanjay explains how workflow optimization and tech partnerships are reshaping the dealer tech stack, why voice AI has accelerated dramatically in the last 6–9 months, and what data security and compliance mean in an AI-first world.

This episode is brought to you by:

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3. Spyne - Meet Vini by Spyne — your dealership’s AI-powered Conversational Agent. Vini answers every call and chat, engages customers instantly, and uncovers hidden revenue in your CRM and inventory. Every missed opportunity? Found and converted. Learn more at http://spyne.ai/vini-cdg

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