Navigating Knowledge Management in Organizations

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This chapter explores the complex landscape of knowledge management, focusing on distinguishing between tacit and explicit knowledge and the need for a balanced approach in organizations. It emphasizes the pivotal role of knowledge management professionals in guiding effective practices while advocating for decentralized collaboration across divisions. The discussion also touches on the establishment of a professional community dedicated to knowledge sharing within international financial institutions, showcasing the impact of networking and peer feedback on evolving practices.

Enterprise Knowledge CEO Zach Wahl speaks with George Zedginidze, the Head of Knowledge Management at the Green Climate Fund (GCF). George shares his insights and experiences from his six-year tenure at GCF, discussing the critical distinction between tacit and explicit knowledge and the importance of creating relevant knowledge flows within organizations.

Zach and George discuss the challenges and strategies of managing knowledge in a hybrid work environment, emphasizing the need for careful spatial planning to promote collaboration. George also provides a candid perspective on why not all knowledge needs to be codified, and the importance of focusing on the value of enhancement rather than the cost of ignorance.