Mastering Conflict Resolution in the Workplace with Carol Bowser
The Modern CPA Success Show
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Navigating Conflict in Remote Workplaces
The chapter delves into the importance of recognizing and navigating conflicts in the workplace, emphasizing acknowledging emotions, setting goals for conversations, and understanding individual preferences. It discusses a workplace scenario where conflict arises and highlights the shift from blame and shame to curiosity and understanding in resolving conflicts. The conversation also raises awareness about potential risk management issues, differences in generational approaches, and the importance of giving constructive feedback in remote work settings.
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