6min chapter

Lenny's Podcast: Product | Growth | Career cover image

Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

Lenny's Podcast: Product | Growth | Career

CHAPTER

The Evolution of Product Operations

This chapter delves into the origins and growth of product operations within a tech company, focusing on surge pricing and its coordination challenges. It highlights the balance of human expertise and machine algorithms in real-time decision-making, illustrated by a tense launch moment for Uber Pool.

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