Managing Risk Levels and Embracing Change in Credit Unions

Chris Willey, Vice President of Enterprise Risk Management at American Eagle Financial Credit Union in East Hartford Connecticut, joins David in a conversation about her Enterprise Risk Management program.

Chris explains how the credit union arrived at nine categories of risk, and then talks about Key Risk Indicators and other features of the program.

The real strength of Chris's ERM program is the dollars at risk calculation she calls Surplus Net Worth. Listen to Chris explain how this is achieved and how it is received at the credit union.

We also talk about how software is not necessary for an ERM program and Chris does not use ERM software at American Eagle FCU.

Chris can be reached at Chris.Wi@AEFCU.com or by phone 860-338-4714.

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw