Peter Merholz, Senior Director of Design with Jawbone
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Role of Curiosity in Design and User Experience
This chapter explores the vital role of curiosity in design and user experience, emphasizing how it motivates designers to seek feedback and enhance their work. The discussion contrasts aesthetically driven design with a focus on user engagement and iterative problem-solving.
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