2min chapter

NHS England Podcast cover image

Patient Experience of Urgent and Emergency Care (Part 2)

NHS England Podcast

CHAPTER

Introduction

Dr. Brunhajkis: In part one, we looked at the methodology we use to better understand the experiences of urgent care from the perspective of patients. We're going to focus on the final findings and highlight some of the key themes in today's episode. The panelists will be two people whose careers have been dedicated to improving access to health services.

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