4min chapter

"The Riff" with Byrne Hobart and Erik Torenberg cover image

E56: AI Agents are Coming; China’s Internet; Google Wants to Win

"The Riff" with Byrne Hobart and Erik Torenberg

CHAPTER

Intro

This chapter examines the role of AI agents in customer service, discussing both the hurdles and possibilities they present. It also addresses the potential shift in job roles as AI interweaves customer support with product management, ultimately improving data collection and user feedback.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode