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13min chapter
Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)
Lenny's Podcast: Product | Growth | Career
Enhancing Product Reviews and Decision-Making
This chapter focuses on the implementation of a product review process in startups, emphasizing the use of standardized templates to facilitate discussions around user needs and success metrics. It highlights the cultural changes necessary for teams to engage in meaningful conversations about customer problems while exploring the 'jobs to be done' framework to understand deeper customer motivations. Additionally, it touches on the complexities of A-B testing in low transaction environments and the balance between intuition and data in making product management decisions.
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