
Southwest takes the luv out of flying | Coffee Break Ep48 | 3-11-25
Frequent Miler on the Air
Impacts of Change on Southwest Airlines' Culture and Future
This chapter explores the recent changes at Southwest Airlines and their potential impact on the company's flight attendant culture and customer experience. The discussion includes concerns about customer loyalty and the future of features like the companion pass amid speculation about a possible merger.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.