Membership Geeks Podcast with Mike Morrison cover image

392 - Should You Stop Cancelled Members From Rejoining Your Membership?

Membership Geeks Podcast with Mike Morrison

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Reframing Membership Cancellations and Retention Strategies

Exploring the long-term impact of membership cancellations and advocating for a shift towards understanding member lifetime value over immediate churn rates. Emphasizing the importance of reshaping retention strategies based on the reasons behind cancellations to improve overall member satisfaction and retention.

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