2min chapter

The TED Interview cover image

Frances Frei's three pillars of leadership

The TED Interview

CHAPTER

How to Build and Rebuild Trust

It's okay to risk a mistake, don't let perfection or be a being excuse. As soon as you know that there are things like unequal access to the upper echelons of the organization on your watch, if you delay, you delayed while you had the knowledge that it existed. Harvard Business Professor Francis Frei: "You have an obligation as a leader to start as soon as we know it"

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