2min chapter

One Knight in Product cover image

Adam Dille's Hot Take - The Product Trio is Outdated - Enter the Product Square! (with Adam Dille, SVP Product Engineering at Quantum Metric)

One Knight in Product

CHAPTER

Balancing Customer Focus with Broader Goals

This chapter examines the tendency of teams to prioritize the immediate demands of individual customers at the expense of the collective needs of the broader customer base. It highlights the importance of team alignment and trust to ensure that resources are directed towards impactful solutions for all customers.

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