Rewind: How Yelp drove down churn by building up customer success
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Women in the Workplace
Katy sullivan is the co-founder and CEO of Yelp. She talks about leaving a trail of amazing leaders in her wake at yelp. Follow katy's work on twitter @katsullivan, or follow her personal life on instagram@katesullivan.
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